Quick question.
Clear answer.

No. They are decorative accessories and not personal protective equipment.

The models have an adjustable elastic strap, but shape and dimensions vary by mask. Compare the dimensions on the product page with your own face shape before choosing.

That depends on the mask, glasses and your face shape. We cannot guarantee that every model fits comfortably over every pair of glasses. Compare the dimensions and test the fit carefully.

The masks use eye openings or mesh and leave space around the nose or mouth, depending on the model. Vision remains more limited than without a mask. Never use one while driving, cycling or during risky activities.

You receive the mask, wired battery holder with clothing clip and 2 AA batteries. Depending on the model, the cable is approximately 90 to 100 cm long.

Runtime depends on the battery brand, light mode and ambient temperature, so we do not promise a fixed number of hours. Use two matching fresh AA batteries and bring spares for extended use.

Steady light, slow flashing and fast flashing. The same button also switches the mask off.

The small inverter in the battery holder powers the EL wire and may produce a faint high-pitched tone. This is a normal characteristic of EL-wire lighting.

No. Keep the mask, cable, battery holder and batteries dry. Do not immerse and do not use in heavy rain.

Switch it off, remove the batteries and clean it carefully with a slightly damp cloth. Do not use alcohol or aggressive cleaning products and do not sharply bend the light wire.

Choose your mask and any colour or model option, add it to the cart, enter your details and review the complete total before confirming.

After your order request, you receive an acknowledgement with the summary and final total. That acknowledgement is not a payment request and does not constitute acceptance of the order. The acknowledgement contains no payment account details. Do not pay anything until you receive separate payment instructions from orders@illumimasks.com.

The acknowledgement contains no payment account details. Do not pay anything until you receive separate payment instructions from orders@illumimasks.com.

First check your spam or junk folder. If the message is not there, email support@illumimasks.com with your name and approximate order time.

We currently ship to Belgium and the Netherlands.

The cart calculates the price from country, postcode, parcel profile and delivery option. The quote is indicative until a live Bpost account connection is active.

Processing and dispatch usually takes 1 to 3 business days.

Belgium: usually 2 to 5 business days. Netherlands: usually 3 to 7 business days. These are estimates and carrier delays may occur.

Yes, you receive tracking details as soon as the parcel has shipped.

Email support@illumimasks.com as soon as possible. We cannot change the address after dispatch.

Notify us of your withdrawal within 14 calendar days after delivery and send the product no later than 14 days after that notice, following the instructions received.

You may only inspect it visually, briefly try the fit and briefly test it as you would in a shop. Use at a party, photo shoot or event may cause diminished value.

For an ordinary withdrawal, the customer pays the direct postage and packaging costs.

Stop using it and email support@illumimasks.com with your order number and clear photos or video. Keep the packaging and all included parts.

With 2 masks you automatically receive €5 off; with 3 masks, €10. Every additional mask then increases the discount by €5. Every mask qualifies.

The bundle discount appears automatically in your cart and is deducted from the product subtotal. Your selected shipping charge remains applicable.